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Get Your Targeted Message Across in Salesforce


How do you communicate with your Salesforce Users? Email, newsletters, a “News” section within the Salesforce sidebar or Home Page? Each can have it’s appropriate time and place, but how do you manage it all? You want to target your message to...
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Search for "me" on Google


It's no secret that from time to time many of us have searched on Google for our name or someone else's. When searching for yourself to see what others would find, results can be varied and aren't always what you want people to see — whether it's...
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Parsing The Cloud


Dan Woods provides an interesting analysis in Forbes, Parsing The Cloud, on where Cloud Computing may be going next.  He makes a good case that the cloud will become more complex and diverse. He offers four drivers of this diversity. ...
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A blurring between on premise and hosted CRM softw


Once upon a time it was pretty simple. If you wanted hosted CRM software you paid per person per month. If you wanted your CRM software in-house you purchased a perpetual license up...
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Rapid Prototyping Tools


Newsletter readers: jump straight down to the list of tools. Prototypes as a design deliverable are on the rise, and for good reason. I am strong believer that prototyping helps us to design better experiences. We are working in a world of rich,...
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Google May Get RSS Feeds via Google Alerts


It is possible that Google may add rss feeds for web search results. They already provide feeds for News and Blogs search results. I was reading this story in WSJ by Katherine Boehret where she compares the various "email alert" services available...
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